Shopping online is easy! Just follow these 7 simple steps

Step 1

Browse through the product categories at the top of the page. You can also refine your search with further options on the left hand menu. For more information on a product, simply click the image to open the product page to reveal additional information like product size, colour variations, stock availability, descriptions and delivery times etc other information may include chart sizes, product ratings and reviews.

Step 2

If you’d like to purchase an item, simply add it to your Shopping Cart by clicking the ‘Add to Shopping Cart’ button. Look out for `Related Products’ at the bottom of the page that may be available. Continue shopping across our store for other interesting items you may like.

Step 3

You can view the contents of your Shopping Cart at any time by clicking the ‘Cart’ tab on the top right hand corner of each page, or you can proceed to Checkout if you have added all your products. A total cost of the products in your cart, as well as the number of items will also be displayed next to the Cart tab on each page.

Step 4

When you are ready to purchase your items, click the ‘Shopping Cart’ button. This will take you to the ‘Shopping Cart’ which lists all of the items you have chosen to purchase, including the product name, price, quantity and totals/subtotals of the cost. If any special offers are available on your chosen items, the details of these will be displayed in your ‘Shopping Cart’. Make and update any changes to your order and remember to enter and verify your Coupon code if you have one. Select your Shipping category and update your totals. Proceed to Check Out.

Step 5

If you have previously registered with us you can login now so that you can track your order. New customers can ‘Checkout as a Guest’ where you will have the options of creating an account during checkout. Creating an account with Swiss Giraffe is a quick and easy process that allows you to track the progress of your orders. Remember to make a note of your password, as you will need it to keep track of your order and to shop with us again.

Step 6

Enter your billing and delivery details; or a different shipping address details. If you have any questions or requests, please include these in the `Order Notes’ section. Please double check all your information to confirm that these details are correct the click the `Place Your Order’ button to pay.

Step 7

We will send you a confirmation email to confirm that we have received your order and another one when your order has been dispatched, including your tracking details.

F.A.Q’s